Refund and Returns Policy
- Home
- Refund and Returns Policy
At Biggers Marketing, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund policy to ensure your shopping experience remains hassle-free.
1. Returns
- You may request a return within 30 days of receiving your order.
- Returned items must be unused, in their original packaging, and in the same condition as when you received them.
- Proof of purchase (such as order confirmation or receipt) is required for all returns.
2. Non-Returnable Items
Certain products cannot be returned, including:
- Items marked as Final Sale or Non-Returnable.
- Products that have been used, damaged, or altered after delivery.
- Custom or special-order products.
3. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original method of payment within 5–10 business days.
- Shipping costs are non-refundable unless the return is due to a defective or incorrect item sent by us.
4. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us before returning the product.
5. Shipping for Returns
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or wrong product).
- We recommend using a trackable shipping service to ensure your return reaches us.
6. How to Initiate a Return
To request a return or refund, please contact us at:
Biggers Marketing
📍 Address: 913 W High St, Mt Vernon, OH 43050, USA
📧 Email: support@biggersmarketing.store
📞 Telephone: +1 234 275 0355
Please include your order number and details about the product you wish to return.
7. Changes to This Policy
We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with the updated effective date.